Finder España
Empleos guardados0Mi currículum
La oferta está activa

TELEOPERADORES

Salario no especificado
Tipo de empleo no especificado1–3 añosValencia
Empresa no reveladaValencia

Sobre este empleo

  • LEADING CUSTOMER EXPERIENCE (CX) MANAGEMENT COMPANY IS LOOKING FOR 6 TEAM LEADER FOR THEIR OFFICES IN VALENCIA (SPAIN).

  • IF YOU ARE A SPEAKER OF FRENCH, GERMAN, ITALIAN OR POLISH AND HAVE AT LEAST AN ENGLISH PROFICIENCY AT C1 LEVEL, THEY WOULD LOVE TO HEAR FROM YOU.


  • JOB DESCRIPTION:

    • THE LEADERSHIP, COORDINATION, AND DEVELOPMENT OF A TEAM OF AGENTS, ENSURING THE ACHIEVEMENT OF OPERATIONAL AND QUALITY TARGETS WHILE PROMOTING A POSITIVE, HIGH-PERFORMANCE WORK ENVIRONMENT.

  • RESPONSIBILITIES:

    • - OPERATIONAL MANAGEMENT: OVERSEE DAILY TEAM PERFORMANCE, ENSURING APPROPRIATE SERVICE COVERAGE, ACHIEVEMENT OF ASSIGNED KPIS (QUALITY, PRODUCTIVITY, ETC.), AND REAL-TIME INCIDENT RESOLUTION.
    - LEADERSHIP & DEVELOPMENT: CONDUCT COACHING SESSIONS, 1-ON-1S, AND CONTINUOUS FEEDBACK TO ENHANCE INDIVIDUAL AND TEAM PERFORMANCE. FOSTER A COLLABORATIVE ENVIRONMENT BUILT ON TRUST.
    - MONITORING & CONTROL: ENSURE COMPLIANCE WITH COMPANY PROCEDURES AND POLICIES, MONITOR ABSENTEEISM, AND TAKE CORRECTIVE ACTIONS WHEN NECESSARY.
    - CONTINUOUS IMPROVEMENT: IDENTIFY PROCESS IMPROVEMENT OPPORTUNITIES AND PROPOSE KEY INITIATIVES TO OPTIMIZE SERVICE EFFICIENCY.

  • REQUIREMENTS:

    • - MINIMUM 2 YEARS OF EXPERIENCE AS A TEAM LEADER IN A CONTACT CENTER ENVIRONMENT.
    - NATIVE PROFICIENCY IN THE REQUIRED LANGUAGE AND ENGLISH PROFICIENCY AT C1 LEVEL.
    - UPPER SECONDARY SCHOOL DIPLOMA OR EQUIVALENT QUALIFICATION, PREFERABLY IN A TECHNICAL OR TECHNOLOGY-RELATED FIELD.

  • WE OFFER:

    • - TRAINING INCLUDED IN THE HIRING PACKAGE, 1-WEEK DURATION (TECHNICAL TRAINING).
    - THE COMPANY OFFERS ADVICE AND CONTACTS WITH REAL ESTATE FIRMS REGARDING HOUSING PRICES.
    - SALARY RANGE: 20.278 - 26.000.

Datos de contacto:
CÓDIGO DE OFERTA: 102026572076 Si está inscrito en LABORA, tiene que dirigi.

Para acceder al detalle de la oferta haga click aquí

Referencia del mercado

39 811 €

Basado en 282 ofertas con salario para Empleos en Valencia

Desglose salarial completo

Explorar empleos relacionados

Empleos similares

Ver todos los empleos similares
Empresa no especificada Valencia ·

CONDUCTOR TRAILER VALENCIA

Salario no especificado
Temporal1–3 añosValencia

Preguntas frecuentes

¿Qué salario puedo esperar?

Este anuncio no muestra salario. Roles similares en Valencia suelen pagar alrededor de 39 811 € (mediana de 282 ofertas).

¿Cómo solicito este empleo?

Abre la página original de la fuente y contacta allí al empleador. Finder nunca cobra a los candidatos.

¿Estas ofertas están actualizadas?

Sí. Finder actualiza regularmente vacantes de fuentes públicas y elimina las cerradas.

Solicitar
Utilizamos cookies para facilitar el uso de Finder.